We stand by your side
no matter what!
24/7 service for your cooling solution.
We are at your side: no matter where, no matter when. Our service technicians not only carry out the commissioning and installation, but also instruct your staff on handling.
service hotline.
service locations
around the globe for optimal
service in your vicinity.
deployment for
your satisfaction.
months guarantee
(with guarantee extension).
Our local service partners around the world.
Save time and money.
All relevant components are already integrated. Simply unpack, install and put into operation.
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Our service for you:
Excellent service.
We are convinced of the quality of our products. Fast and cheap is not our way. We build durable cooling units. When a cooling unit is regularly maintained, there are no surprises. Furthermore, should a component wear out, our service technicians detect this before failure.
Preventive maintenance.
Our products feature innovative digital remote maintenance solutions, diagnostic, monitoring and maintenance systems, as well as product certifications according to international standards such as RoHS, CE, UL, CSA or IEC 60601 (certified for system separators and ACS switch cabinet cooling systems). Thanks to early detection and functional checks, we enhance your operational security and facilitate up to 100 % uptime.
Riedel Kooling service standard.
There used to be just „Malfunction/alarm“ notices. Today, we get a detailed error report online in advance. Online access to the cooling unit means we have advance warning as to what problem is impending. The service technician is then immediately provided with all the information needed and can arrive directly with the right spare parts.
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